Erson is joined by Dr. Zac Cupples, one of the OG PT influencers. Zac and Erson are back! When people read something called a blog. Zac has two great stories about the assumptions you make when recommending someone. Even with clear instructions on what to say, many things get missed and miscommunication happens. You need to follow up, especially if they are an urgent referral! We hope you learned something valuable, and if you had to, you probably did! You can find all of Zac’s courses and jobs on his website.